FAQ

Q. FROM WHERE IS MY PACKAGE BEING SHIPPED FROM?

All our stock is located in United Kingdom. If you need more information about this, please contact us at support@geekymook.com

Q. I RECEIVED A DISCOUNT COUPON FROM YOU, HOW DO I USE IT?

Please enter your discount coupon in the checkout page, underneath the products in your cart.

Q. DO YOU OFFER DISCOUNTS FOR LARGE ORDERS?

Absolutely. If you want to buy in bulk from us, contact our customer support team and we will offer you a generous discount, expedited shipping and other perks.

Q. DO YOU SHIP TO MY COUNTRY?

We ship to most countries around the world. If you are in doubt about whether we can ship to your country, please contact us before you buy.

Q. HOW DO I CHECK THE STATUS OF MY ORDER?

You will receive your Tracking Number usually within 24 hours from your order. Check your email. Contact us at: support@geekymook.com if you haven't received your tracking number after 2 business days.

Q. HOW DO I KNOW IF MY ITEMS HAVE BEEN SHIPPED OR NOT?

When your items have been dispatched, we will send a notification email to your registered email address. The tracking number is normally available within the next few days of dispatch.

Q. DO YOU DELIVER PRODUCTS INTERNATIONALLY?

GeekyMook ships worldwide every day. Shipping is available for most all around the world.

Q. HOW MUCH DO YOU CHARGE FOR SHIPPING?

As we're based in United Kingdom, we offer FREE Shipping to UK on all orders, worldwide shipping is calculated at checkout

Q. HOW LONG DO I WAIT UNTIL MY ORDER IS SENT OUT?

All items are subject to a handling period before they are dispatched. 95% of orders processed 1-2 days of payment. We will notify you by email when your items have been shipped.
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